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Our mission is to be the best.
By “the best” we mean a company that
supplies quality products and outstanding service to our customers. In
addition, we are committed to being outstanding citizens and an exceptional
place to work. We will conduct our business with the highest ethical
standards and believe the following values are fundamental to our
success:
People make the difference.
It is important that we attract,
motivate, and retain the most talented people in our industry; promote
mutual trust and respect for each other; practice open and timely
two-way communication with the expectation and confidence that
well-informed people will do the right thing; keep an open mind to new
ideas and encourage innovation and risk-taking, with the knowledge that
sometimes we fail; and provide opportunity for all employees to develop
their potential and make the best use of their abilities.
Quality is essential.
This requires that we deliver excellent
service that directly addresses our customers’ needs; maintain an open
dialogue with our customers and incorporate their suggestions and
desires into our future service; remain on the cutting edge of
technology and continue to provide new and innovative solutions to our
customers’ present and future needs; make products and service quality
the responsibility of every employee, and take pride in all the products
and services we provide.
Excellent must be a way of life.
This demands that we maintain a
dynamic, growth-oriented environment that promotes teamwork and
encourages individual initiative; provides leadership and a compensation
structure that rewards excellent performance; Pursue functional
excellence as an integral part of our total business performance; and
set priorities and execute plans consistent with our strategic
objectives.
WE BELIEVE THAT IF WE LIVE BY THESE
VALUES, DE ANZA PLUMBING WILL BECOME KNOWN AS A PREMIER, RAPIDLY-GROWING
COMPANY THAT PROVIDES SUPERIOR SERVICE.
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